Terms and Conditions
Green Bay Speedboat Tours registered as Green Bay D.O.O.
Company Identification No. // OIB: 98251215105
Effective Date: 11.02.2025
Welcome to Green Bay Speedboat Tours! By accessing our website and making a booking or purchasing a tour, you agree to the following Terms and Conditions. Please read them carefully.
Green Bay D.O.O. takes data protection and privacy very seriously. We collect only relevant and necessary data to accomplish the specified purpose and to meet our obligations. Our buyers are informed about the way the collected data is used. Moreover, they can control and determine how their personal data is used. Buyers can also decide whether they want their name removed from the list used for marketing campaigns.
All user personal data is kept strictly confidential. It is available only to employees who require such data to perform their work tasks. All employees of Green Bay D.O.O. and business partners are obliged to demonstrate that their activities are compliant with the Data Protection Principles.
1. General
These Terms and Conditions govern your use of our website and the services provided by Green Bay Speedboat Tours. By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
2. Booking and Payment
Booking: To book a tour or rent a boat, you must complete the online booking form and provide accurate information. All bookings are subject to availability.
Payment: Payment must be made at the time of booking. We accept various payment methods, including credit/debit cards and other secure payment options. All payments are processed through secure payment gateways.
Online Payments are provided by secure payment gateway Monri WSPay, a secure online payment system that allows real-time payments with credit and debit cards, as well as other payment methods. Monri WSPay ensures secure entry and transfer of card data for both customers and merchants, which is supported by the PCI DSS certification that Monri WSPay holds. Monri WSPay uses a 256-bit SSL encryption certificate and the TLS 1.2 cryptographic protocol as the highest levels of protection for data entry and transfer.
3. Cancellation and Refund Policy
Cancellation by Customer:
If you need to cancel your booking, please notify us at least 48 hours in advance. Cancellations made within this period may be subject to a cancellation fee.
Cancellation by Green Bay Speedboat Tours:
We reserve the right to cancel any tour due to unforeseen circumstances, including but not limited to adverse weather conditions. In such cases, we will offer a full refund or an alternative date for your booking.
4. Rental Terms
Eligibility: To rent a boat, you must be at least 18 years old and possess a valid boating license.
Deposit Payment: A deposit of 500 is required to rent a boat. This deposit will be refunded after the boat is inspected upon its return to the port of departure, provided it is in the same condition as when it was rented.
For deposits made online, refunds will be processed within 24 hours (time needed for the processing of the refund) of the boat handover. If the deposit is paid in cash, it will be returned immediately after the boat inspection.
Usage: Renters are responsible for the proper use and care of the boat. Any damages or losses incurred during the rental period will be charged to the renter.
Safety:
All renters must adhere to safety regulations and guidelines provided by Green Bay Speedboat Tours. Life jackets and safety equipment must be used at all times.
5. Liability
Green Bay Speedboat Tours is not liable for any injuries, damages, or losses incurred during the tour or rental period. Participants engage in activities at their own risk. We recommend that all participants have appropriate travel insurance.
6. Personal Information
By making a booking, you agree to the collection and use of your personal information in accordance with our Privacy Policy. Your information will be kept confidential and will not be shared with third parties without your consent.
7. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website following any changes signifies your acceptance of the new Terms and Conditions.
8. Governing Law
These Terms and Conditions are governed by the laws of Croatia and the Municipal Court of Zadar. Any disputes arising from these Terms and Conditions shall be resolved in the courts of the Municipal Court of Zadar.
9. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Green Bay Speedboat Tours
Green Bay D.O.O.
Company Identification No. // OIB: 98251215105
Email: info@speedboat-tours.com
Phone: +385 98 651 693
Address: Marijane Radev 45, 23 000 Zadar, Hrvatska